How fees work
Plain answers before you book, in the order people ask them.
Insurance we work with
We work with VA Community Care when the VA authorizes your visits, and with the military health plan and other plan types that include an acupuncture benefit. Plans differ and change each year, so we check yours before you come in.
VA Community Care, with the VA's authorization
The military health plan, where the plan covers acupuncture
Many PPO plans with an acupuncture benefit
If you pay yourself
If you are not using a plan, you pay at the visit by card. Many health savings and flexible spending cards work for acupuncture, so ask your plan administrator before you book. Tell us if cost is a worry, and we will talk through your options.
Receipts for reimbursement
If a plan reimburses you, we give you an itemized receipt, called a superbill, after each visit so you can send it in. Whether the plan pays is its decision.
Is there an acupuncture benefit?
How many visits does it cover?
Is there a copay or a deductible?
Do I need a referral?
An estimate in advance
We give a written good faith estimate in advance to anyone paying without insurance. Ask for it when you book, and we send it before your first visit. Under federal law, if a bill is $400 or more above your good faith estimate, you can dispute it.
Checking your benefits
Before your first visit, our front desk calls your plan, asks the four questions above and tells you what it said. For VA Community Care, we wait for the VA's authorization. If something changes, we call you.
What the first visit includes
About 60 minutes: a talk about your health and your medicines, a look at your tongue and pulse, a visit with needles and a plan for the next few visits. Your acupuncturist explains the risks and answers your questions before any needle goes in. What you owe for it is on your estimate or in your benefit check.
Want the three routes side by side?
The VA and military plans page walks through each one, step by step.